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Most equipment is hired on a per-event basis (typically 1–3 days, covering delivery through collection). Multi-day and long-term hires are available for extended activations — ask your account manager for a tailored rate.
We deliver across the Goulburn Valley as standard — Shepparton, Mooroopna, Tatura, Kyabram, Numurkah and surrounding towns — and events further afield are welcome too. Delivery and collection fees are based on distance, access, and load size, and are always itemized clearly in your quote — no hidden charges.
A refundable bond may apply depending on the equipment hired, particularly for larger structures and AV gear. Normal wear is expected and covered — the bond protects against loss or significant damage. Full details are outlined in your hire agreement.
For full-service events, 6–12 weeks' notice gives us the best flexibility on suppliers and dates. For equipment-only hire, 1–2 weeks is usually enough — though popular dates (weekends, peak season) book out faster, so earlier is always better.
Delivery, setup, and pack-down crew are included as standard for structures, staging, and AV. For simple furniture-only orders, self-collection and drop-off options are also available if you'd prefer to manage setup yourself.
Cancellations more than 30 days out receive a full refund of any deposit. Inside 30 days, cancellation terms scale based on how close to the event date and how much has already been committed to suppliers — this is always explained upfront in your proposal.
Absolutely. Every category in our equipment catalogue is available standalone. Full-service planning is entirely optional — hire what you need, when you need it.
Yes. We carry public liability insurance and follow workplace health & safety practices on every setup, from marquee installs to staging and rigging.
